Information We Collect
When you submit a project inquiry, KERVOXA may collect:
- Name, email address and country
- Company name and WhatsApp number, if provided
- Laser welding application and number of welding machines
- Working hours, existing compressed-air information and nitrogen-flow information, if provided
- Project messages or other information you voluntarily submit
How We Use Information
Submitted information may be used to:
- Review your laser welding application
- Recommend a suitable nitrogen generation configuration
- Respond to project inquiries and prepare quotations
- Provide technical and commercial communication related to the inquiry
- Maintain reasonable business records relating to customer communications
Email Processing
The website uses Resend, a third-party email delivery provider, to transmit website inquiries to KERVOXA.
Information Sharing
KERVOXA does not sell inquiry information. Information may be shared only when reasonably necessary with service providers supporting website operation or business communication, or where required by applicable law.
Data Retention
Inquiry information may be retained for as long as reasonably necessary to respond to the inquiry, maintain business records and support an ongoing customer or project relationship.
Data Security
KERVOXA uses reasonable measures to protect submitted information. However, no internet transmission or storage system can be guaranteed to be completely secure.
International Visitors
Visitors may submit information from outside China. Information may therefore be processed or accessed across borders as reasonably necessary to review and respond to an inquiry.
Your Choices
You may contact KERVOXA to request correction or deletion of information you previously submitted, subject to legitimate business or legal record-keeping requirements.
Third-Party Links
This website may contain links to third-party services such as WhatsApp. Their handling of information is governed by their own privacy policies and practices.
Changes to This Policy
This policy may be updated as the website and KERVOXA's services evolve. The latest revision date will be shown on this page.
Contact
For privacy-related questions or requests, contact:
KERVOXA Industrial Equipment Co., Ltd.sales@kervoxaindustrial.com